Welcome to RobertFrancisJames.com. This Privacy Statement describes how your personal information is collected, used, and shared when you visit our website (“Site”) and use various online tools and services (collectively, the “Service”).


At RobertFrancisJames.com, we value and respect your privacy and work hard to protect your information and keep it secure. This Privacy Statement sets forth how we go about accomplishing our privacy initiatives, and provides you with the information you need to be comfortable that your data is being handled with care. We encourage you to read this Privacy Statement carefully. If you have any questions, please don’t hesitate to contact Robert@RobertFrancisJames.com.


What personal information do we collect from our users?

Automatically Collected Information. When you visit the Site or Service, we automatically collect certain information about your device, including information about your web browser, mobile device, IP address, the URL of the previous web site you visited, your ISP, operating system, and other technical information. We may also collect information about how your device has interacted with our Site, including the pages accessed and links clicked (collectively, “Device Information”). Additionally, as you browse the Service, we collect information about how you use the Service, such as the date and time you logged in, the individual web pages or products that you view, what websites or search terms referred you to the Service, and information about how you interact with the Service and other users (collectively, “Usage Information”). We also use cookies to enable our systems to recognize your browser/device.


Information You Provide

Additionally, when you visit the Service, we may either require or collect “Personal Information.” Personal Information is information that used to identify you and ship our products to you. We may collect first name, last name, shipping and billing address and email address. We will not request any other information from you unless it is needed for the purpose of customs clearance. Personal Information does not include any data where the identity has been removed (anonymous data). For purposes of this Statement, your Device Information and Usage Information is included within the discussion of “Personal Information” (unless we clearly state otherwise herein).

In the following instances, we collect and require you to actively submit Personal Information:
– When subscribing to our email newsletter, blog and/or periodicals
– When placing an order with RobertFrancisJames.com


User-Generated Content

User-Generated Content is content produced for social media or other digital channels that mentions tags, hashtags, or links to RobertFrancisJames.com, or features RobertFrancisJames.com. All User-Generated Content is subject to consideration by RobertFrancisJames.com as potential marketing material.


Information We Receive or Collect from Other Third Parties or Public Sources

Internet Advertising. We may use third-party service providers to process our information and serve ads on our behalf across the Internet. They may collect anonymous information about your visits to our Site and your interaction with our Services. They may also use information about your visits to this and other websites to target advertisements for goods and services.

We may receive or collect information about you from third parties and store it on our servers with other information we may have already received or collected from you, such as publicly available information you provided third-party platforms. RobertFrancisJames.com is not responsible for and will assume no liability, if a business partner or other entity whom you have authorized collects, uses, or shares any information about you in violation of its own Privacy Statement or any applicable laws, rules, or regulations.



When you provide us consent to do so, we will communicate with you through general marketing communications via email. You must affirmatively opt-in to receive these communications before you receive them. You live, you may also opt-out of these marketing communications at any time by following the instructions provided in any marketing communication you receive. Please note that even if you opt-out of receiving marketing communications, you may still receive-business related communications, such as transactional emails.


How do we share the information we collect?

We do not rent, sell, or share your Personal Information without your permission. However, with your consent we may share your Personal Information with others for the purposes of preparing shipping labels. In addition, we may share your Personal Information with Email Service Providers, Credit Card Processing Companies, and Cloud Storage Providers.

When you provide information to us, you understand and agree that RobertFrancisJames.com will retain your Personal Information only as long as is necessary and relevant for our operations and in accordance with applicable laws. Your Personal Information will be stored for only as long as it is necessary for the purposes described above, or until you withdraw your consent if the Personal Information was being processed based on your consent. To inquire about your Personal Information, update your Personal Information, or opt-out of receiving future marketing communications or any other collection or use practice based on your consent, please send an email with your request to Robert@RobertFrancisJames.com.

We strive to maintain internal controls and procedures to ensure that the information you share with us is handled in a safe, secure and responsible manner. We have implemented the appropriate technological and organizational measures necessary to help protect against the loss, unauthorized access, and alteration of the information in our control. Although no data transmission over the Internet can be guaranteed 100% secure, and we cannot ensure against any loss, misuse, unauthorized disclosure, alteration, or destruction of data, we take reasonable precautions to prevent such unfortunate occurrences. Nevertheless, we cannot and do not guarantee that information you post on or transmit to the Service will not be viewed by unauthorized persons.


Changes to this Statement

We may update this Privacy Statement from time to time to reflect changes to our business practices or for other legal or regulatory reasons. We suggest that you review the current Privacy Statement at the start of each visit to our Service. Unless we clearly express otherwise, we will use Personal Information in accordance with the Privacy Statement then in effect.

YOU ARE HEREBY ADVISED THAT YOUR CONTINUED USE OF OUR SERVICE CONSTITUTES YOUR ACCEPTANCE OF ANY AMENDMENTS TO AND THE MOST RECENT VERSION OF THIS PRIVACY STATEMENT. If at any time you believe we have not adhered to the policies and principles set forth in this Privacy Statement, please notify us.